Your virtual banking platform
through video banking.
BankVision is your virtual banking platform through video banking solutions, connecting branch Relationship Managers with retail and diaspora clients via encrypted HD video, complete with in-call PrismID verification and core banking integration.
Live WebRTC video, in-call PrismID biometric eKYC, and core banking integration.
- Zero app download required
- Sub-200ms WebRTC latency
- Built-in PrismID 3D verification
- Core banking API connectors
Designed for customers, relationship managers & supervisors
BankVision bridges remote customers directly to bank officers with complete context, secure documents, and supervisor guidance.
Join in one tap, from any device
Customers connect from the browser or the bank's mobile app. Identity is checked with PrismID first, so the RM starts the call with context.
- Simple queue with a clear wait indication
- Document capture guided inside the call
- Plain-language confirmation at the end
Illustrative interface with sample data. Fully white-labelled with your bank's brand.
API-First Connectors for Your Existing Core (CBS)
BankVision eliminates expensive, multi-year core banking migrations. Turnkey connectors interface with Finacle, Temenos Transact, Oracle FLEXCUBE, and proprietary microservices to pull customer profiles and push transaction authorizations in real time.
Turnkey Finacle & Temenos
Bi-directional APIs retrieve account details, card lists, and active balances during live customer sessions.
PrismID Native Binding
In-call face verification and document OCR tie customer consent cryptographically to the session record.
{
"sessionId": "bv_948271_mtb",
"channel": "MOBILE_WEBRTC",
"clientVerification": {
"cbsCustomerId": "CUST_9201948",
"verificationStatus": "APPROVED",
"livenessChallenge": "COMPLETED",
"documentBinding": "MATCH_CONFIRMED"
},
"rmAssignment": {
"branchCode": "GULSHAN_01",
"officerCode": "RM_8492"
},
"actionExecuted": "DORMANT_REACTIVATION",
"auditHash": "e3b0c44298fc1c149afbf4c8996fb92427ae41e4...",
"wormStorageStatus": "COMMITTED"
}Real solutions for retail and diaspora banking
Transform high-friction branch queues into automated, video-first resolution journeys.
Remote Account Reactivation
Dormant accounts are reactivated in minutes via verified video calls with biometric authentication, eliminating branch visits.
Diaspora Customer eKYC
Non-resident citizens living abroad open accounts with live biometric checks and passport MRZ extraction in full compliance.
High-Value Loan Advisory
Transition from transactional banking to high-touch advisory with live document inspection for SME credit and mortgages.
Sensitive Profile Updates
Safely update registered phone numbers, mandates, and beneficiary records with recorded video authorization.
Engineered for regulated banking environments
Protecting customer data and ensuring auditability at every stage of the video session.
End-to-End Encryption
WebRTC streams secured with DTLS-SRTP and TLS 1.3 transport.
Granular RBAC
Role-based controls separating customer service, RM, supervisor, and compliance auditor privileges.
WORM Storage Compliance
Tamper-evident session records stored in write-once-read-many formats.
Regulatory Audit Trails
Designed around central bank eKYC mandates and privacy standards.
Ready to deploy BankVision for your branches?
Our architects can configure an integration pilot with your core banking sandbox.